GitHub CopilotFreelancing
2013 - present
Leads To You
Leads To You is a lead generation company which links up consumers with local service providers, for example to install government-subsidised solar panels.
I worked with them to build:
- a reusable, extensible system for passing inbound leads to buyers, connecting directly into their CRM systems
- tools to better track their customers' experience after connecting them to a local supplier, using an SMS survey to gather data
- a customer support phone system, in line with the Nodephone tool which I built at GoCardless, a complete tool for managing inbound customer support calls.
RouteMap
RouteMap were a social enterprise seeking to help students work out what university course is right for them, working directly with top universities to deliver unique educational content.
I helped the company build its first prototype in Ruby on Rails, gaining significant seed funding from Wayra Unltd, and taking part in a competition, iDEA, run by the Duke of York culminating in a reception at St James's Palace.
London School of Economics
During my studies at the London School of Economics and Political Science, I freelanced for the Government department, building software to aid in data collection and analysis for political science research.
I contributed to Hagemann, Hobolt and Wratil's 2016 paper "Government Responsiveness in the European Union: Evidence From Council Voting", building tools to speed research assistants' data collection on European Union legislation by scraping EU websites and automatically pulling out the most important information.
Other contributions I made form the basis of future papers still to be published, including:
- research on decisions in the Council of the European Union, for which I wrote a tool to parse PDF releases using OCR technology and pull out key pieces of information
- research on the impact of reading news on people's political opinions, for which I built a dummy news site with detailed behaviour tracking
Fused
Fused is a web hosting company with a focus on providing great, differentiating customer service.
I helped them build a number of features to boost their customer experience, including:
- a Twilio-powered tool for requesting and managing callbacks from their customer support team
- a new super-charged signup flow powered by the WHMCS and cPanel APIs
Point Hacks
I worked with top Australian frequent flyer site Point Hacks to build a tool to help users to get the best value when transferring their air miles to other partners (for example spending them on online shopping).
Working in JavaScript, I built a tool backed by a Google Spreadsheet, allowing conversation rates and partners to be kept up to date extremely simply, providing an invaluable tool for point collectors.
Volgati
Volgati was a startup trying to radically change and democratise the fashion industry, connecting fashion enthusiasts with their favourite brands and more importantly designers.
I built their prototype site as they sought to raise funding and cement their relationship with the British Fashion Council.